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How do I create a support case?

klangstaff@xignite.com UPDATED
July-16-2021

Xignite customers can create a Support case by completing the Case form. Email response time will vary depending on your level of support.

Non-customers should email sales@xignite.com for assistance.

How does Xignite define a "hit"? What is your API availability? How do I create a support case? Are you ever down due to maintenance?

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