Are you ever down due to maintenance?

We are rarely down due to maintenance, but it is possible if we are performing a system upgrade that would make one of more of main sub-systems unavailable. If we decide to take our system down to perform such an upgrade we will:
- Provide at least 7 days advanced notice via email notification to the technical contact for your account; or
- Perform the maintenance on weekend, most likely on a Saturday afternoon or evening Pacific time